Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have received a mistake through your local delivery service and would certainly like to end your order, first check your email and/or spam filtration system to ensure you clicked on the correct delivery address and/or WEB ADDRESS. Once this provides been done, if you are continue to interested in continuing, just answer the e-mail with the information on your request and you may greatly appreciate any kind of assistance you may possibly offer. For technical issues, you may need to make contact with customer care via their contact number: (Toll Free). Alternatively, if you have any additional questions, you can send us a great email and we will do our utmost to be able to assist you.
Your package will arrive at your own door within more effective to ten functioning days. Please be aware of which shipping times may vary from 1 courier company in order to another. It is therefore, usually preferable to order with a trustworthy company. To assist ensure your bundle arrives safely, all of us always advise that you sign your current parcel’s “Thanks For Sending” section in order to arrives. Your local delivery services are usually required to plainly display this signature confirmation on all sent items, which includes Element Vape goods.
Once your parcel is here at your door, you will have to collect it as soon as possible. This is normally done by simply completing a self-addressed, stamped envelope with your return deal with and tracking number. Upon arrival, keep your unit is fully charged and ready to start out using that immediately. Usually do not wait for your Element Vape product to warm up; this can not be stressed enough, especially in the case regarding rechargeable batteries.
As layed out inside the above section, when shipping to UK residents, delivery is going to be facilitated by certainly one of our across the country network of courier companies, such since DPD, FED EX LOVER or UPS – but please allow for additional charges to be taken into consideration any time placing your buy. Customers located within the Republic of eire are not authorized to purchase online. Inside most cases, clients located within typically the Republic of Ireland in europe will be struggling to purchase the item with the use of credit playing cards or debit cards. All of us are currently going through some issues together with credit card fraud in Europe and certain situations, payments made making use of these methods may be declined or reversed. In add-on, all deliveries in order to EU customers may possibly be subject to taxes and import duties.
When shipping internationally, please note that customs procedures are really time-consuming and usually require the assistance of a great independent customs broker. In the situation of an brought in product, delivery occasions will be dependent on your courier’s international delivery support and transit periods may greatly exceed our internal shipping and delivery estimates. In case you are not sure of expected transit times, please contact us immediately. International orders will usually arrive within three to five business days after payment has already been received.
For all those questions concerning this matter, please note that queries should be aimed towards our corporate headquarters. Should a person need to make changes or inquire concerning our services inside general, you can do so from anytime during company hours, Monday through Friday, except Sunday, Wednesday, and Thurs. Should you have any other questions, you can possibly contact our customer service team or perhaps one of our sales representatives on the main office. In case JUUL Pods you prefer to location your order online, you are delightful to visit our website and follow typically the simple instructions supplied. All billing and ordering information will certainly be provided in the click associated with a button.
As usually, we strongly suggest that all orders be paid for entirely before shipping or delivery regarding products. Any adjustments to shipping or even delivery policies is going to be clearly indicated after receipt of payment. In the event of a problem in any merchandise, please contact us all right away to get a return or alternative. As long as your satisfaction will be our most critical, we all will work with you to definitely make sure that you have got the absolute best electric products available.